HELP CENTER

How can we assist you today?

Search our knowledge base or get in touch directly with our round-the-clock support crew.

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Cards & Accounts

Managing PINs, activation issues, replacing lost physical cards, and KYC verification.

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Transfers & Limits

Understanding delivery times, SEPA/SWIFT wire statuses, and daily spending caps.

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Security & Privacy

Two-factor authentication, suspicious login alerts, and managing biometrics.

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Still need assistance?

Our response team typically gets back within 15 minutes during operating hours.

✉ support@sonapay.com ☎ +1 (800) 201-1019